FREQUENTLY ASKED QUESTIONS


• READ OUR FAQ •

 

BE READY TO SECURE?

Before requesting availability for the vessel you desire, please make sure that all decision-making parties are ready to proceed with the deposit before requesting.

Availability can change from minute to minute, so in order to expedite proceedings. Please be ready to secure.

WHAT TO BRING?

  • VALID ID of the Charterer under which the Charter Reservation is made.

  • CREDIT CARD USED TO MAKE THE BOOKING.

  • Food or beverage items that you’d like.( Alcohol is allowed )

  • Bring your own towels if you’d like to swim.

WHAT’S INCLUDED?

The prices that are presented are ALL INCLUSIVE.

Meaning: Gas, Captain, Gratuity, Water, Ice, Water toys ( Water mat or Inflatables )

No hidden or extra fees.

Food and alcohol are brought on by the Guests

( Unless additional services are requested ‘Chef / Catering’ )

WHAT IS A BAREBOAT CHARTER AGREEMENT?

Bareboat Charter — an agreement between a shipowner and a charterer (an individual or company chartering a vessel) that essentially gives the charterer complete responsibility for the vessel and its operation over the course of the charter.

Once the vessel is locked in with a deposit, the bareboat charter Agreement will be either emailed over by the Management team of the selected Vessel or provided in a paper form to be signed upon boarding.

Thank you.

DO THE YACHTS HAVE AMENITIES?

Most Yachts are fully equipped with a kitchen (Galley) / WC (Head), Bedroom (Cabin).

As well as Great speakers along with Bluetooth Connectivity for your phones or other devices.

WHAT WE ARE / WHAT WE DO?

Weller Yachts Charter Division helps Connect our Collaborating Yacht Owners to Clients seeking a Fun day on the Water.

Our goal is to provide you with the Best Experience possible along with an easy and smooth transition from Book to Board.

Although please keep in mind that in the Boating industry various rare Circumstances do occur that are out of our control, such as Vessel Delays, Mechanical Issues, and Miscommunications. etc

In those instances, we understand it can be Frustrating and the need to Vent your frustrations onto the Broker is a primal response, but at that point, we ask for Restraint on your part along with Calm Compliance in order for us to resolve the situation and find a solution for you as quick as possible.

Ultimately we are all, as a collective Striving for the same outcome.

A WONDERFUL EXPERIENCE FOR YOU, OUR CLIENTS

WHAT IS THE CANCELLATION POLICY?

Once a deposit is made, the chosen vessel’s time slot is blacked out and reserved.

Refunds will only be made if it’s deemed unsafe by the captain to depart, keep in mind Miami has a tropical climate so cancelations are very rare, light winds or rain will not be grounds for cancelation.

If you choose not to board, the deposit will be forfeited and will then be used towards covering our employee expenses (Captain and Deckhands )

We are always trying to provide a rescheduling option if our schedule allows, our main priority is to make sure our clients aboard, have a lovely time and return once more.

If a cancellation is made within 24h of the initial reservation a refund can be made.

(If a Reservation is made on the same day of the booking and canceled the very same day, the deposit refund will not be given )

Otherwise, if a cancellation is made after that 24hour period or up to 4 days before the departure date you will NOT lose the deposit by any chance but will be given an option of up to 1 year to reschedule or to transfer to a friend or family member for use towards a future booking.

If you cancel within 4days of the departure date, then the deposit is forfeited and goes towards the owner to cover his losses.

No Refund or Rescheduling for Day of Cancelations.

WHAT IF THERE ARE MECHANICAL ISSUES?

Very rarely does this occur, but due to consistent charters going out and vessels being run hard, the Yachts do sometimes have mechanical issues occur, no matter the make, model, and year of the vessel. It’s part of the business and it’s the luck of the draw, unfortunately.

If this does occur, we will try our best to transfer you over to the same style vessel or better, based on availability.

If we are unable to, the deposit will be returned or rescheduling can take place with our sincere apologies.

PLEASE INFORM YOUR BROKER IF THE VESSEL HAS FUNCTIONALITY OR HYGIENE ISSUES BEFORE YOU LEAVE THE MARINA (IF YOU CAN PLEASE PROVIDE VIDEO AND / OR PICTURE EVIDENCE IN ORDER FOR US TO ARGUE ON YOUR BEHALF ) AS ONCE YOU HAVE COMPLETED YOUR CHARTER. THE BROKER CANNOT ARGUE IN YOUR DEFENSE AND SHOULD NOT BE HELD RESPONSIBLE, OUR GOAL IS TO MAKE SURE THE CHARTERER HAS A WONDERFUL EXPERIENCE.

WHERE DO WE GO?

Captains are there to make sure you are happy and safe, they will provide you with some of the most popular location options to go Anchor in South Miami, such as Star Island, Monument Island, Nixon, or Marine Stadium.

or they can give you a tour of the Famous Mansions by Star island / Palm Island or go cruising along the skyline and eventually anchoring at one of the top spots for Fun, Sun, and Swimming.

If you Choose a vessel in North Miami (Haulover, Sunny Isles, Ft. Lauderdale)

Then your cruising grounds will stay Local.

Keep in mind the charter prices presented are for Idle speed cruising in the designated local areas of the vessel selected.

HOW DO WE SECURE OUR VESSEL?

Once a vessel and time slot is decided upon, we follow up with our collaborating Owners to find out availability.

If available, we then move forward in securing it. To secure, a 25-50% deposit is required (depending on the vessel) and the remaining balance is paid upon boarding or 24hours before Departure (Case by case basis)

WHERE ARE YOU LOCATED?

We have over 40 Yachts in our portfolio which are located all around South Miami ( Sea Isle Marina, Miami Beach Marina, Isla Del Mar Marina, Miami River, Fontainebleau Marina, Bentley bay marina) so on and so forth.

All yachts are privately owned and are located throughout North Miami Beach, North Miami, Miami Beach, and Miami and Fort Lauderdale areas, either in a marina or behind select private residences.

When you decide on a yacht and price point that you like, We request availability, and once available, we then move forward with securing the time slot for you.

WHAT IF THERE IS INCLEMENT WEATHER?

Miami has a tropical climate, meaning it is boiling hot with sudden sporadic Bursts of rain every now and then, which never last more than 20-30min ( actually refreshing towards the very high temperatures of Miami )

Charters very rarely get canceled due to bad weather, only when it’s Deemed unsafe by the captain. But owners are happy to work with you on rescheduling if the weather is uncomfortable and are given prior notice.

DO THEY COME WITH JET SKIS?

Jet skis are provided by our collaborating Jet Ski Partners (Third Party). They bring the skis over to the Vessel once anchored, a very easy procedure.

Once your vessel is secured we can then move forward with setting you up with your wave runners.

P.s: They usually range from 150 / h  to be brought over to your Yacht

(Most vessels have removed Jet skis from their vessels due to liability reasons, only a very few still include them)

* Per Florida Law, to drive a jet ski, anyone born on or after January 1, 1988, is required to either have successfully completed a National Association of State Boating Law Administrators (NASBLA) approved boating education course or have passed a course equivalency or temporary certificate examination and have in their possession a boating education ID (https://myfwc.com/boating/regulations)

Get your boating license to drive a jet ski here:

Questions :

https://www.boat-ed.com/floridarental/

WHAT IF WE WANT TO GET PICKED UP FROM A DIFFERENT LOCATION?

Specific location pickups have to be requested in advance, so owners can see if they are able to accommodate, depending on their itinerary, also keep in mind a separate landing fee will be charged along with an extra distance fee depending how far the pick up and drop off locations are.

DO YOU PROVIDE EXTRA SERVICES?

Services such as :

  • Chef / Catering

  • DJ

  • Bartender / Mixologist

  • Jet Skis / Wave Runners

  • Massage therapist

  • Sea Bobs

  • Flyboards

  • Birthday / Bacherolette Arrangements

Can be added once the vessel is secured and locked in.

We Recommended 72 hours Prior to date of charter.

WATER TOYS ARE INCLUDED?

Most Vessels come equipped with a standard  large Water Mat or Inflatables,

Some of the larger vessels are equipped with a wider variety of accessories such as a Water Slide, Artificial Swimming Pool, Jetski’s, and / Or Sea Bobs.

TERM CHARTERS / MULTI-DAY / OVERNIGHT CHARTER?

Keep in mind that for a multi-day charter to Bahamas / Key-west, there is usually a 2-3 week prior booking suggested requirement as a lot of scheduling and safety preparation has to take place, also a vessel of at least 70 feet is suggested for open water cruising.

For Local Multi-day or Overnight Charters, can be underway with a shorter preparation time but are still suggested prior booking notice due to schedule availability.

Charter price + APA ( Advanced Provisioning Allowance )

Usually 30-35% of Charter Price

APA USUALLY INCLUDES THE FOLLOWING:

  • Customs

  • Fuel

  • Port fees

  • Transfers ( to and from the vessel )

  • Captain and Crew accommodations

(Receipts are provided upon charter Completion and whatever balance remains from the APA is then returned)

We suggest that if you are interested in a Term / Multi-day Charter. That you secure a vessel in advance for a smooth, stress-free experience.

IS THERE A PRICE INCREASE FOR SPECIAL HOLIDAYS?

Special holidays like the ones listed below each have a Custom Premium Price given by the owners. Please keep that in mind when requesting a Charter.

SUPER-BOWL WEEKEND / VALENTINES WEEKEND / BOAT SHOW WEEKEND  / MIAMI MUSIC WEEK / EASTER: CINCO DE MAYO / MOTHERS DAY WEEKEND / MEMORIAL DAY WEEKEND / FATHERS DAY WEEKEND / JULY 4th WEEKEND / LABOR DAY WEEKEND / COLUMBUS DAY WEEKEND/REGATTA WEEKEND / HALLOWEEN WEEKEND / THANKSGIVING / NEW YEARS EVE WEEKEND / ART BASEL

Prices are subject to change depending on the season as well.